Client Application Support Nk 1

Global Payments Inc.

Not specified (assumed to be hybrid or onsite based on common practices in similar roles).
High school diploma or equivalent
Basic computer skills
Ability to research issues
Global Payments Inc. is seeking a Client Application Support representative to assist customers with technical issues related to point-of-service (POS) products. The role involves responding to inquiries via multiple communication channels and requires a basic understanding of customer service processes

Job Summary

  • The role involves resolving technical support issues relating to point of service (POS) products including dial-up card swipe terminals.
  • Candidates will utilize various databases to select the best processing method and explain solutions to clients.
  • The position requires working under close supervision with detailed instructions on all assignments.

Matching Summary

Match Score: 75

Global Payments Inc. is seeking a Client Application Support representative to assist customers with technical issues related to point-of-service (POS) products. The role involves responding to inquiries via multiple communication channels and requires a basic understanding of customer service processes.

Skills & Requirements

Must-have

  • High School Diploma or Equivalent
  • Basic computer skills
  • Ability to research issues

Nice-to-have

  • Previous customer service experience
  • Minimum 2 years relevant experience
  • Knowledge of POS products

Key Requirements

  • High School Diploma or Equivalent
  • Typically no relevant experience required
  • Basic computer skills

Work Rights

Not specified

Tailored Resume

Cover Letter