Customer Service Representative

GENUINE PARTS COMPANY

Moses Lake, WA, United States
Base: $18.09 - $22.63ph; bonus/equity: not specifi...
Customer order entry and processing
Negotiating sale and purchase prices
Managing customer relationships
Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls

Job Summary

  • Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.
  • Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay.
  • The role involves building customer relationships to drive repeat business and partnering with Account Representatives to ensure customer satisfaction.

Matching Summary

Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls.

Salary

Base: $18.09 - $22.63/Hour; Bonus/Equity: Not specified; Benefits: Healthcare coverage, 401(k), tuition reimbursement, vacation, sick, and holiday pay

Skills & Requirements

Must-have

  • Customer order entry and processing
  • Negotiating sale and purchase prices
  • Managing customer relationships
  • Inventory level maintenance
  • Cost effective shipping determination
  • Strong communication skills
  • Moderate computer skills

Nice-to-have

  • Product knowledge
  • Multi-tasking and time management
  • Attention to detail
  • Reliability and organization

Key Requirements

  • High school diploma or GED
  • 0 to 3 years related experience
  • Ability to place orders up to $5,000 per line and $10,000 per purchase order

Work Rights

Not specified

Tailored Resume

Cover Letter