Aegon UK is seeking a Customer Care Team Manager for their Peterborough location, emphasizing a hybrid work model and a strong commitment to customer support. The ideal candidate will have leadership experience, operational risk management knowledge, and a passion for developing teams to deliver exceptional service
Job Summary
The role focuses on leading, engaging, coaching, and developing a team to deliver exceptional service to customers and peers.
Employees receive an enhanced pension scheme where the company contributes up to 13% of salary if the employee contributes 7%.
The position requires adherence to FCA Training and Competence Sourcebook regulations including attaining specific qualifications within agreed timescales.
Matching Summary
Match Score: 85
Aegon UK is seeking a Customer Care Team Manager for their Peterborough location, emphasizing a hybrid work model and a strong commitment to customer support. The ideal candidate will have leadership experience, operational risk management knowledge, and a passion for developing teams to deliver exceptional service.
Salary
Base: £30,880 - £46,320; Bonus: Discretionary bonus based on performance; Benefits: Enhanced pension (up to 20% total), 34 days leave, private medical cover