Production Support Engineer - Execution Services - Assistant Vice President

Citigroup

Belfast, Northern Ireland, United Kingdom
Competitive base salary annually reviewed; discret...
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Application support experience in fx suite
Cloud server experience with aws ecs
Database knowledge of ms sql or oracle
** Citi is seeking a Production Support Engineer for its Execution Services team in Belfast, Northern Ireland. The role involves providing technical and business support for the Custody FX product, focusing on troubleshooting, application stability, and collaboration with various stakeholders in a hybrid work environment. **

Job Summary

  • This role involves providing Level 2 support for the Custody FX product within Citi's Execution Services team.
  • The position requires engaging with stakeholders across EMEA, APAC, and NAM regions to ensure smooth issue handovers and stability.
  • Employees enjoy a hybrid working model allowing up to two days at home per week along with competitive benefits including 27 days annual leave.

Matching Summary

Match Score: 75

** Citi is seeking a Production Support Engineer for its Execution Services team in Belfast, Northern Ireland. The role involves providing technical and business support for the Custody FX product, focusing on troubleshooting, application stability, and collaboration with various stakeholders in a hybrid work environment. **

Salary

Competitive base salary annually reviewed; Discretionary annual performance related bonus; Private Medical Care & Life Insurance included

Skills & Requirements

Must-have

  • Application support experience in FX suite
  • Cloud server experience with AWS ECS
  • Database knowledge of MS SQL or Oracle
  • Operating system proficiency Windows UNIX
  • Monitoring tools like ITRS Geneos or MQ
  • ITIL principles for incident change problem

Nice-to-have

  • Shell scripting or Python automation skills
  • Experience with global team handovers
  • Ability to explain technical issues simply
  • Proactive observability enhancement mindset

Key Requirements

  • Relevant application support experience preferably in FX
  • Hands-on experience with cloud servers and databases
  • Understanding of ITIL principles and monitoring mechanisms

Work Rights

Not specified

Tailored Resume

Cover Letter