Assistant Guest Services Manager - Club Wyndham National Harbor

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National Harbor, US
Base: $52,275 - $61,500 py; bonus/equity: not spec...
On-site
Leadership skills
Cash handling experience
Excellent communication skills
The Assistant Guest Services Manager position at Club Wyndham National Harbor involves supporting the Guest Services Manager in overseeing daily operations, guest satisfaction, and talent development within the Guest Services Department. Candidates should have leadership experience in hospitality, cash handling skills, and proficiency in Microsoft Office

Job Summary

  • The Assistant Guest Services Manager serves as a supporting role to the Guest Services Manager, partnering in the leadership, planning, organization, and direction of daily operations for the Guest Services Department.
  • This role will be able to handle guest issues to resolution and monitor guest satisfaction scores, while also assisting in attracting, coaching, training, and retaining talent.
  • We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week, including Medical, Dental, Vision, and a 401k with employer match.

Matching Summary

Match Score: 75

The Assistant Guest Services Manager position at Club Wyndham National Harbor involves supporting the Guest Services Manager in overseeing daily operations, guest satisfaction, and talent development within the Guest Services Department. Candidates should have leadership experience in hospitality, cash handling skills, and proficiency in Microsoft Office.

Salary

Base: $52,275 - $61,500 per year; Bonus/Equity: Not specified; Benefits: Comprehensive health and welfare benefits

Skills & Requirements

Must-have

  • Leadership skills
  • Cash handling experience
  • Excellent communication skills
  • Proficiency in Microsoft Excel, Word, Outlook

Nice-to-have

  • Fostering positive relationships
  • Handling guest issues to resolution
  • Monitoring guest satisfaction scores
  • Coaching, training, and retaining talent

Key Requirements

  • 2 years of leadership experience
  • Preferably in the hotel/hospitality industry

Work Rights

Not specified

Tailored Resume

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