Patient Services Associate

184

Hybrid
Incoming and outgoing call handling
Radiology appointment scheduling
Accurate patient data entry
The Patient Services Associate position at 184 involves managing incoming and outgoing calls to schedule Radiology appointments, ensuring a high standard of customer service. Candidates should have a high school diploma and at least six months of related experience, with strong communication and multitasking skills. ###

Job Summary

  • The role primarily involves answering incoming calls to schedule Radiology appointments and making outgoing calls to patients and physicians.
  • Candidates must follow standardized processes to gather accurate patient data and enter information into applicable computer systems.
  • The position requires strong communication skills to determine caller needs and escalate issues to supervisors when necessary.

Matching Summary

Match Score: 85

The Patient Services Associate position at 184 involves managing incoming and outgoing calls to schedule Radiology appointments, ensuring a high standard of customer service. Candidates should have a high school diploma and at least six months of related experience, with strong communication and multitasking skills. ###

Skills & Requirements

Must-have

  • Incoming and outgoing call handling
  • Radiology appointment scheduling
  • Accurate patient data entry
  • Standardized process adherence
  • Computer literacy required

Nice-to-have

  • Strong multi-tasking abilities
  • Excellent interpersonal skills
  • Ability to work with physicians
  • Focus on one call resolution

Key Requirements

  • High School Diploma or equivalent
  • 6 months+ medical or related experience
  • Experience with general office equipment

Work Rights

Not specified

Tailored Resume

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