KONE is seeking a Technical Support Engineer to provide remote and on-site support for installation and technical issues, focusing on installation methods, troubleshooting, and training. The role emphasizes collaboration, safety, and quality while fostering a culture of innovation and sustainability
Job Summary
Provide remote or on-site technical support for installation issues, digital, APF, software, and BIM related issues, as well as ride comfort to ensure customer specification requirements.
Develop and implement new products and solutions, create installation methods, and develop troubleshooting tools for global roles.
Focus on creating an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.
Matching Summary
Match Score: 85
KONE is seeking a Technical Support Engineer to provide remote and on-site support for installation and technical issues, focusing on installation methods, troubleshooting, and training. The role emphasizes collaboration, safety, and quality while fostering a culture of innovation and sustainability.
Skills & Requirements
Must-have
Remote and site technical support
Installation issue troubleshooting
Digital and software support
Product development support
Installation method development
Trouble shooting tools development
Quality reporting and corrective actions
Nice-to-have
Innovative and collaborative culture
Employee engagement and participation
Sustainability and ethical practices
Trust and respect among co-workers
Recognition of good performance
Key Requirements
Experienced Technical Field Support Engineer (if assigned as team leader)