Sales And Client Experience Specialist

PNC Bank

Orlando, Florida, US
Not specified; not specified; comprehensive benefi...
Sales and customer experience strategy execution
Frontline observation and coaching
Revenue growth through acquisition and retention
The role focuses on supporting sales and customer experience strategy execution while driving revenue growth through acquisition, retention, and cross-channel experiences

Job Summary

  • The role focuses on supporting sales and customer experience strategy execution while driving revenue growth through acquisition, retention, and cross-channel experiences.
  • Employees are expected to monitor, observe, and coach frontline staff to identify performance gaps and implement corrective recommendations.
  • PNC offers a comprehensive benefits package including medical coverage, 401(k) matching, pension plans, and up to 25 vacation days depending on career level.

Matching Summary

The role focuses on supporting sales and customer experience strategy execution while driving revenue growth through acquisition, retention, and cross-channel experiences.

Salary

Not specified; Not specified; Comprehensive benefits including medical, dental, vision, 401(k) match, pension, and stock purchase plans

Skills & Requirements

Must-have

  • Sales and customer experience strategy execution
  • Frontline observation and coaching
  • Revenue growth through acquisition and retention
  • Risk management adherence
  • Customer-focused decision making

Nice-to-have

  • Bilingual Spanish proficiency
  • Collaborative inclusive workplace culture
  • Strategic planning skills
  • Negotiation capabilities
  • Program management experience

Key Requirements

  • Bachelor's degree or equivalent combination of education and experience
  • 3+ years of relevant direct industry experience
  • Subject to Consumer Financial Protection Bureau background checks
  • No visa sponsorship provided for employment

Work Rights

Not specified

Tailored Resume

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