Account Specialist, Low Value At Risk (lvar)

BMO

Virtual, ON, CA
Base: $34,750.00 - $51,800.00; bonus/equity: not s...
Fully remote
Collections strategies and practices
Loss mitigation processes
Customer needs analysis
Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities

Job Summary

  • Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities.
  • Delivers exceptional customer service that builds trust through expertise, responsive service and support.
  • Supports continuous improvement initiatives by identifying and implementing changes to make processes more effective and efficient.

Matching Summary

Collaborates in the review and evaluation of delinquent, high risk, or written-off accounts for possible collections opportunities.

Salary

Base: $34,750.00 - $51,800.00; Bonus/Equity: Not specified; Benefits: Health insurance, tuition reimbursement, accident and life insurance, retirement savings plans

Skills & Requirements

Must-have

  • Collections strategies and practices
  • Loss mitigation processes
  • Customer needs analysis
  • Payment strategies advice
  • Client communication
  • Transaction processing

Nice-to-have

  • Relationship building
  • Continuous improvement initiatives
  • Industry trends awareness
  • Cross-functional collaboration

Key Requirements

  • 1-2 years relevant experience
  • Post-secondary degree desirable
  • Working knowledge of Consumer Collections laws
  • Knowledge of BMO products and services

Work Rights

Not specified

Tailored Resume

Cover Letter