Customer Service Specialist I (onsite)

Memorial Hermann

**
Two years medical healthcare experience
Healthcare revenue cycle operations knowledge
Excellent verbal written communication skills
** Memorial Hermann is seeking a Customer Service Specialist I to provide high-quality support to patients by addressing inquiries and resolving account issues within a healthcare setting. The role emphasizes effective communication, multi-tasking, and knowledge of healthcare revenue cycles, aiming to enhance patient experiences. **

Job Summary

  • The role focuses on resolving patient account problems while ensuring timely collection of receivables to maintain patient goodwill.
  • Candidates must possess two years of work experience in a medical or healthcare environment such as a hospital or clinic.
  • Employees are expected to prioritize safety, compassion, personalization, and efficiency while adhering to all organizational policies.

Matching Summary

Match Score: 75

** Memorial Hermann is seeking a Customer Service Specialist I to provide high-quality support to patients by addressing inquiries and resolving account issues within a healthcare setting. The role emphasizes effective communication, multi-tasking, and knowledge of healthcare revenue cycles, aiming to enhance patient experiences. **

Skills & Requirements

Must-have

  • Two years medical healthcare experience
  • Healthcare revenue cycle operations knowledge
  • Excellent verbal written communication skills
  • Multi-tasking in high-volume call center
  • Computer navigation and typing speed

Nice-to-have

  • Bilingual preferred capability
  • Superior interpersonal skills
  • Mentoring less experienced staff
  • Creating compassionate patient experiences

Key Requirements

  • Some college education preferred
  • Two years healthcare environment experience
  • No specific licenses required

Work Rights

Not specified

Tailored Resume

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