Customer Service Representative

Storyroadvet Inc

Winston Salem, NC, United States
Base: $13–$14.00ph doe; bonus/equity: tips; benefi...
On-site
Handling phones and customers
Welcoming pet parents and vips
Managing check-ins and check-outs
Destination Pet is seeking a Customer Service Representative in Winston Salem, NC, who is passionate about both pets and people. The role involves providing exceptional customer service, managing client interactions, and ensuring a welcoming environment for pet families

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
  • The role involves welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, handling payments, and responding to complaints.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative in Winston Salem, NC, who is passionate about both pets and people. The role involves providing exceptional customer service, managing client interactions, and ensuring a welcoming environment for pet families.

Salary

Base: $13–$14.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • handling phones and customers
  • welcoming pet parents and VIPs
  • managing check-ins and check-outs
  • handling cash and cards
  • responding to complaints patiently

Nice-to-have

  • fluent in human and hound
  • juggling muddy paw prints
  • elevate the love and lives of pet families

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter