As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life
Job Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
EML provides career opportunities and great employee benefits, including: A diverse and collaborative team culture like no other, Flexibility to work from home to support work/life balance, Comprehensive learning and development opportunities.
We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.
Matching Summary
As a Customer Service Representative, you will play an integral part within one of our supportive and growing business units helping make a positive impact on an injured worker’s life.
Skills & Requirements
Must-have
Inbound and outbound calls
Claim administration duties
Assist worker and employer with claim process
Manage telephone enquiries
Record and maintain accurate records
Nice-to-have
High level of empathy
Solution focused mindset
Embrace change with confidence
Learning and growing within the business
Key Requirements
Proficient use of Microsoft Office Suite
Work-from-home flexibility considered from month three