Team Leader With German

Capita

Kraków, Poland
Competitive salary; not specified; medical insuran...
Fluency in german c1 level
English proficiency b2 level
Solid understanding of polish labour law
Lead a dynamic team of customer service professionals by coaching, mentoring, and ensuring quality performance goals

Job Summary

  • Lead a dynamic team of customer service professionals by coaching, mentoring, and ensuring quality performance goals.
  • Ensure compliance with Polish labour law regarding working time, employee rights, and disciplinary procedures while managing daily operations.
  • Enjoy competitive salary, supplementary medical insurance, multisport benefits, and an extra day off for voluntary activities.

Matching Summary

Lead a dynamic team of customer service professionals by coaching, mentoring, and ensuring quality performance goals.

Salary

Competitive salary; Not specified; Medical insurance, Multisport/MultiKafeteria benefits included

Skills & Requirements

Must-have

  • Fluency in German C1 level
  • English proficiency B2 level
  • Solid understanding of Polish labour law
  • Previous team leadership experience
  • Coaching and mentoring capabilities

Nice-to-have

  • Strong analytical thinking skills
  • Organisational talent
  • Respectful service-oriented approach
  • Ability to build trust and motivate
  • Collaboration in multinational environment

Key Requirements

  • German language fluency C1
  • English language proficiency B2
  • Knowledge of Polish labour law
  • Prior team leader experience

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter