Job Summary

• The Wholesale Operations Analyst ensures accuracy, compliance, and operational excellence across U.S. and Canadian wholesale processes, resolving complex issues and managing high-trust documents.
• This role serves as the primary liaison and escalation point for the North America Service Center (NASC) in Mexico, providing guidance, conducting quality assurance, and supporting corrective actions.
• Benefits include an annual bonus program, 401k company contribution with match, 4 weeks paid vacation, 15 holidays, 8 weeks paid parental leave, and comprehensive healthcare plans.

Matching Summary

Salary

Pay offered dependent on knowledge, skills, and experience; Benefits include annual bonus program; 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age; starting at 4 weeks paid vacation; 15 calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive healthcare plans and wellness programs; onsite fitness (at some locations); tuition assistance and volunteer paid time off; short-term and long-term disability plans.

Skills & Requirements

Key Requirements

• 2-4 years relevant experience or 6 years in lieu of degree
• 2+ years customer service experience
• Proficiency in Microsoft Word and Excel
• Experience in accounting, payment processing, compliance, or operational workflows

Work Rights