Customer Experience Manager

Five Below

Springfield, PA, United States
Base: $15.00; bonus/equity: not specified; benefit...
Wowing the customer
B.e.s.t. customer service
Front end merchandising
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include ensuring crew members wow customers, training on customer service, leading the store to achieve customer service score goals, and managing front-end operations.
  • The company offers a comprehensive benefits package covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $15.00; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Wowing the Customer
  • B.E.S.T. customer service
  • Front end merchandising
  • Opening and closing procedures
  • Store cleanliness and recovery
  • Operating cash register
  • Moving merchandise up to 25 lbs

Nice-to-have

  • Inspire with big ideas
  • Super energy and passion
  • Making the workplace a WOWplace
  • Creative thinking
  • Maintain composure under pressure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter