Team Member Customer Care - Part Time - Work At Home (ok, Al, Ga Applications Only)

Academy Sports + Outdoors

Katy, TX, United States
Customer service experience
Strong written and verbal communication
Proficiency with relevant computer applications
Our vision is to be the best sports + outdoors retailer in the country, driven by a passionate, purpose-driven team committed to each other and our customers

Job Summary

  • Our vision is to be the best sports + outdoors retailer in the country, driven by a passionate, purpose-driven team committed to each other and our customers.
  • We believe in creating opportunities for growth, fostering meaningful connections, and supporting every Team Member’s journey, fueled by the power of fun.
  • Responsibilities include answering incoming customer contacts via calls, chats, and emails, responding to inquiries, troubleshooting problems, and providing product/service information.

Matching Summary

Our vision is to be the best sports + outdoors retailer in the country, driven by a passionate, purpose-driven team committed to each other and our customers.

Skills & Requirements

Must-have

  • Customer service experience
  • Strong written and verbal communication
  • Proficiency with relevant computer applications
  • Ability to toggle multiple web browsers
  • Excellent keyboarding skills
  • Broadband internet connection required

Nice-to-have

  • Maintain customer's perspective
  • Analytical, problem solving skills
  • Work from home experience
  • Bilingual (Spanish and English speaking)

Key Requirements

  • 6+ months customer service experience
  • High school diploma or equivalent
  • Minimum download speed of 5.0 MBPS
  • At least 4 GB of available RAM
  • 1024 GB data usage

Work Rights

Not specified

Tailored Resume

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