Lodging Partner Associate, Korean Language Support
Expedia Group
Petaling Jaya, Malaysia
Korean language support
English language proficiency
Inbound and outbound partner support
In this position, you will focus on providing inbound and outbound support to our hotel and property partners
Job Summary
In this position, you will focus on providing inbound and outbound support to our hotel and property partners.
We provide a full benefits package, including exciting travel perks, generous time-off, parental leave, a flexible work model, and career development resources.
Expedia Group is committed to creating an inclusive work environment with a diverse workforce.
Matching Summary
In this position, you will focus on providing inbound and outbound support to our hotel and property partners.
Skills & Requirements
Must-have
Korean language support
English language proficiency
Inbound and outbound partner support
Handle multiple software programs
Prompt and accurate communication
Solutions mindset
Nice-to-have
Compassionate partner interaction
Positive attitude and service behavior
Passion for partner and traveler experience
Take ownership of problem resolution
Listen carefully and attentively
Exercise good judgment
Key Requirements
Proficiency in English and Korean
Diploma, University Degree or equivalent experience
Customer service experience
Hotel/Travel industry experience
Fluency with internet and web-based applications
Experience with Microsoft Office and call center programs