Vice President - Emea Bpo & Business Development

Broadridge Business Process Outsourcing LLC

London, United Kingdom
On-site
Strategic direction for emea bpo
End-to-end service delivery
Capital markets and securities operations expertise
Set the strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint

Job Summary

  • Set the strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint.
  • Drive operational excellence, regulatory compliance, and exceptional client outcomes, while building high‑performing teams and a culture of continuous improvement.
  • Partner with Sales to design and execute go to market strategy to build the client base and business in the region.

Matching Summary

Set the strategic direction and lead end‑to‑end service delivery across a complex, multi‑site EMEA footprint.

Skills & Requirements

Must-have

  • Strategic direction for EMEA BPO
  • End-to-end service delivery
  • Capital Markets and Securities Operations expertise
  • Client relationship management
  • Go-to-market strategy development
  • Operational excellence and compliance

Nice-to-have

  • Culture of continuous improvement
  • Talent development and engagement
  • Business continuity planning

Key Requirements

  • 15+ years of experience in operations management
  • Bachelor’s degree in Business Administration, Operations Management, Finance, or related
  • Proven track record of leading large, multi-site teams
  • Demonstrated success in meeting client SLAs
  • Strong financial and commercial acumen

Work Rights

Not specified

Tailored Resume

Cover Letter