Guest Services Agent

Stonebridge Companies LLC

Dallas, Texas, US
Base: $17.00 - $18.00ph; bonus/equity: not specifi...
Strong customer service and communication skills
Proficiency in property management systems
Ability to handle cash transactions
The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures while maintaining accurate guest records

Job Summary

  • The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures while maintaining accurate guest records.
  • This role requires handling various guest inquiries, payments, and reservations to ensure a high level of guest satisfaction.
  • Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, and travel perks.

Matching Summary

The Guest Service Agent is responsible for ensuring smooth check-in and check-out procedures while maintaining accurate guest records.

Salary

Base: $17.00 - $18.00/hr; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, PTO, 401(k), wellness support, life coverage, tuition aid, travel perks

Skills & Requirements

Must-have

  • Strong customer service and communication skills
  • Proficiency in property management systems
  • Ability to handle cash transactions
  • Basic bookkeeping and balancing cash accounts
  • Flexible schedule including evenings and weekends

Nice-to-have

  • Previous hotel front desk experience preferred
  • Excellent problem-solving abilities
  • Strong organizational skills with attention to detail
  • Ability to work independently
  • Knowledge of nearby dining and entertainment options

Key Requirements

  • Previous hotel front desk experience preferred
  • Proficiency in Word and Excel software

Work Rights

Not specified

Tailored Resume

Cover Letter