Senior Customer Service Advisor

Barclays

Doncaster, England, United Kingdom
Base: £27,700; bonus/equity: not specified; benefi...
Exceptional customer service skills
Experience with complex customer queries
Ability to collaborate with teams
You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs

Job Summary

  • You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs.
  • As part of our Customer Care team, you’ll work 5 days per week, including some weekends.
  • With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

Matching Summary

You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs.

Salary

Base: £27,700; Bonus/Equity: Not specified; Benefits: pension plan, private medical insurance, life insurance, income protection

Skills & Requirements

Must-have

  • Exceptional customer service skills
  • Experience with complex customer queries
  • Ability to collaborate with teams

Nice-to-have

  • Empathy and dedication
  • Leadership and mentoring skills
  • Understanding of customer care processes

Key Requirements

  • Experience in customer service roles
  • Ability to manage complex inquiries
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter