The role involves coordinating and supervising the Helpdesk service across South European sites for an international healthcare group
Job Summary
The role involves coordinating and supervising the Helpdesk service across South European sites for an international healthcare group.
Candidates will act as an escalation point for complex issues and ensure consistent service delivery in agreement with the Global Tech Support Manager.
The position requires overseeing onboarding, training, and inventory management while maintaining high customer satisfaction and quality standards.
Matching Summary
The role involves coordinating and supervising the Helpdesk service across South European sites for an international healthcare group.