The Dining Reservations Executive plays a key role in shaping the guest dining journey by managing reservation enquiries across all hotel restaurants and bars
Job Summary
The Dining Reservations Executive plays a key role in shaping the guest dining journey by managing reservation enquiries across all hotel restaurants and bars.
This role responds to guest and partner enquiries via phone, email, and online reservation platforms, while actively promoting the hotel’s dining offerings and identifying opportunities to maximise revenue.
With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.
Matching Summary
The Dining Reservations Executive plays a key role in shaping the guest dining journey by managing reservation enquiries across all hotel restaurants and bars.
Skills & Requirements
Must-have
Manage dining reservations across platforms
Handle guest and partner enquiries
Promote dining concepts and upsell
Coordinate Private Dining Room bookings
Support revenue forecasting for events
Nice-to-have
Warmth and attention to detail
Anticipate guest needs
Genuine passion for hospitality
Professional demeanor
Key Requirements
Diploma in Hospitality Management or equivalent
Minimum 1 year customer service/call centre experience