Ability to handle customer inquiries professionally
Willingness to work flexible shifts
Union Telephone Company is seeking a Contact Center Customer Service Representative to join their team. The role focuses on providing excellent customer service in a contact center environment
Job Summary
The role involves providing direct customer support through various communication channels including phone, email, and text messages.
Candidates must agree to the applicant communication policy which may include receiving text message updates regarding their application status.
The position requires completing a quick three-minute application process to be considered for the Contact Center Customer Service Representative role.
Matching Summary
Match Score: 75
Union Telephone Company is seeking a Contact Center Customer Service Representative to join their team. The role focuses on providing excellent customer service in a contact center environment.
Skills & Requirements
Must-have
Strong verbal and written communication skills
Ability to handle customer inquiries professionally
Willingness to work flexible shifts
Nice-to-have
Experience in contact center environments
Proficiency with CRM software systems
Problem-solving mindset for client issues
Key Requirements
Valid email address and phone number required for contact
Agreement to privacy policy and terms of service
Consent to be contacted by text messages (optional)