Client Success Director (r-19218)

082

Remote, United States
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Deep industry expertise
Product adoption strategies
Client retention lifecycle management
** Dun & Bradstreet is seeking a Client Success Director to enhance client retention and drive sales growth through increased product adoption. This fully remote position requires expertise in industry processes and strong engagement with clients throughout the customer lifecycle. **

Job Summary

  • The Client Success Management function is responsible for retaining existing business and driving sales growth through client adoption of Company products and services.
  • This role serves as the post-sale client point of contact accountable for value-driven engagements across the customer retention lifecycle resulting in client renewals.
  • The position may handle escalations and coordinate across other functional areas of the Company to ensure success.

Matching Summary

Match Score: 75

** Dun & Bradstreet is seeking a Client Success Director to enhance client retention and drive sales growth through increased product adoption. This fully remote position requires expertise in industry processes and strong engagement with clients throughout the customer lifecycle. **

Skills & Requirements

Must-have

  • Deep industry expertise
  • Product adoption strategies
  • Client retention lifecycle management
  • Value driven engagement execution
  • Cross-functional escalation coordination

Nice-to-have

  • Creativity and collaboration skills
  • Bold ideas for innovation
  • Diverse global team experience

Key Requirements

  • Deep industry knowledge
  • Business process expertise
  • Product expertise
  • Client retention experience

Work Rights

Not specified

Tailored Resume

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