GE HealthCare is seeking a Field Digital Tools Innovator to enhance the productivity and experience of Field Engineers through improved digital tools and workflows. The role involves collaboration with various teams to design, implement, and manage digital solutions while ensuring high adoption rates and data integrity
Job Summary
Partner in the end-to-end strategy, design, and delivery of field-facing digital tools that improve the daily experience and productivity of our Field Engineers.
Your mission is to design and deliver a materially better FELT EXPERIENCE for Field Engineers through digital enhancements that remove friction, simplify core workflows, and free time for high-value work.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities.
Matching Summary
Match Score: 85
GE HealthCare is seeking a Field Digital Tools Innovator to enhance the productivity and experience of Field Engineers through improved digital tools and workflows. The role involves collaboration with various teams to design, implement, and manage digital solutions while ensuring high adoption rates and data integrity.
Salary
Base: $108,000.00-$162,000.00 Annual; Bonus/Equity: Performance based incentive compensation; Benefits: Medical, dental, vision, PTO, 401(k), etc.
Skills & Requirements
Must-have
ServiceNow Field Service Management
Oracle Field Service expertise
Service Cloud and Siebel knowledge
ServiceMax roadmap understanding
Field Engineer digital experience improvement
Data integrity and safe workflows
Nice-to-have
Lean/Genba methods background
SoT KPI frameworks familiarity
Matrixed, multi-P&L environments experience
Act with humility and build trust
Lead with transparency
Deliver with focus and drive ownership
Key Requirements
5 years in IT/DT with field service exposure
Demonstrable expertise with OFS, FX2, Siebel, Service Cloud
Proven record delivering end-to-end field workflows