Client Account Representative

Brown & Brown

Hourly: $23 - $26; bonus/equity: not specified; be...
Not specified
3-5 years industry-related customer service experience
Above average knowledge of microsoft suite and outlook
Ability to multi-task and be detail oriented
Brown & Brown is seeking a Client Account Representative to support client accounts and address concerns through excellent customer service. The ideal candidate should have 3-5 years of customer service experience, strong communication skills, and proficiency in Microsoft Suite

Job Summary

  • The Client Account Representative will partner closely with clients to manage accounts and address concerns through regular communication.
  • Responsibilities include resolving call center issues, performing manual corrections to enrollment data, and assisting with open enrollments.
  • The company offers competitive pay ranging from $23 to $26 hourly along with a generous benefits package including health, dental, vision, and 401(k).

Matching Summary

Match Score: 75

Brown & Brown is seeking a Client Account Representative to support client accounts and address concerns through excellent customer service. The ideal candidate should have 3-5 years of customer service experience, strong communication skills, and proficiency in Microsoft Suite.

Salary

Hourly: $23 - $26; Bonus/Equity: Not specified; Benefits: Health, dental, vision, 401(k), ESPP, PTO

Skills & Requirements

Must-have

  • 3-5 years industry-related customer service experience
  • Above average knowledge of Microsoft Suite and Outlook
  • Ability to multi-task and be detail oriented

Nice-to-have

  • Strong sense of initiative and self-motivation
  • Excellent verbal and written communication skills
  • Ability to address difficult situations tactfully

Key Requirements

  • Minimum high school diploma
  • 3-5 years in industry-related customer service
  • Flexibility with work hours and overtime

Work Rights

Not specified

Tailored Resume

Cover Letter