Agente De Reservas Bilingüe

Four Seasons Hotels & Resorts

Cartagena, Colombia
Competitive salary; not specified; benefits: indef...
6 months customer service experience
Advanced english c1 proficiency
High accuracy reservation management
The role involves selling hotel rooms while verifying reservation details with a high degree of precision and personalization

Job Summary

  • The role involves selling hotel rooms while verifying reservation details with a high degree of precision and personalization.
  • Candidates must efficiently manage multiple phone inquiries, create concierge requests, and process in-room dining orders during peak times.
  • Four Seasons offers competitive salaries, indefinite contracts, training opportunities, and complimentary accommodation at other Four Seasons properties.

Matching Summary

The role involves selling hotel rooms while verifying reservation details with a high degree of precision and personalization.

Salary

Competitive salary; Not specified; Benefits: Indefinite contract, training, accommodation, meals, laundry

Skills & Requirements

Must-have

  • 6 months customer service experience
  • Advanced English C1 proficiency
  • High accuracy reservation management

Nice-to-have

  • Opera PMS knowledge
  • Reservations area experience
  • Luxury hospitality mindset

Key Requirements

  • Minimum 6 months customer service experience
  • Advanced English (C1) spoken and written
  • Desirable Opera system knowledge

Work Rights

Not specified

Tailored Resume

Cover Letter