Strong experience administering claims under src act
Demonstrated ability in dispute resolution and mediation
Experience coaching and training case managers
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988
Job Summary
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
The position offers flexibility to work from home for up to 3 days per week once fully trained.
EML provides comprehensive learning and development opportunities along with generous employee benefits including up to 16 weeks paid parental leave.
Matching Summary
This role supports the Case Management teams by providing up-to-date technical guidance and training specific to the Safety, Rehabilitation and Compensation Act 1988.
Skills & Requirements
Must-have
Strong experience administering claims under SRC Act
Demonstrated ability in dispute resolution and mediation
Experience coaching and training Case Managers
Sound understanding of legislation and case law
Ability to work in fast-paced environment
Nice-to-have
Motivated self-starter with proactive mindset
Excellent stakeholder management skills
Commitment to continuous improvement initiatives
Customer-centric approach to claims management
Key Requirements
Strong experience in Workers Compensation setting
Proven track record in technical advice provision
Capability to develop and conduct training programs