The Director is responsible for developing and implementing comprehensive cybersecurity and support strategies while overseeing risk assessments and incident response protocols
Job Summary
The Director is responsible for developing and implementing comprehensive cybersecurity and support strategies while overseeing risk assessments and incident response protocols.
This role leads a team of cybersecurity analysts and global IT support associates to ensure alignment with corporate goals and drives excellence in global IT support.
The Director collaborates with IT and business units to maintain a world-class IT support experience and strengthen the organization's security posture against emerging threats.
Matching Summary
The Director is responsible for developing and implementing comprehensive cybersecurity and support strategies while overseeing risk assessments and incident response protocols.
Skills & Requirements
Must-have
cybersecurity strategy development
risk assessment and management
incident response management
global IT support leadership
security policy development
ITSM governance and processes
vendor and budget management
Nice-to-have
strong communication skills
customer-focused approach
security awareness training
collaboration with business units
technology evaluation and selection
mentoring and team development
Key Requirements
7+ years information security experience
7+ years support management experience
Bachelor’s degree or equivalent experience
Professional certifications preferred (CISSP, CISM, CISA, Security+, ITIL, COBIT)
Ability to work flexible hours and on-call
Occasional travel to US
Experience with ISO 27001, NIST, CIS, ITIL, COBIT frameworks