Senior / Guest Service Executive (Oasia Cluster)

SOURCEO PTE. LTD.

Singapore, Singapore
Not specified
Minimum diploma in hospitality
Able to perform rotating shifts
Handle guest complaints promptly
SOURCEO PTE. LTD. is seeking a Senior / Guest Service Executive for their Oasia Cluster in Singapore. The ideal candidate will have a background in hospitality, strong customer service skills, and be able to handle guest requests and complaints efficiently

Job Summary

  • The role requires providing courteous and efficient service while handling guest requests and complaints promptly.
  • Employees must be familiar with all room types, rates, and hotel facilities to effectively up-sell and inform guests.
  • The position involves ensuring guest room security and adhering to emergency and fire procedures.

Matching Summary

Match Score: 75

SOURCEO PTE. LTD. is seeking a Senior / Guest Service Executive for their Oasia Cluster in Singapore. The ideal candidate will have a background in hospitality, strong customer service skills, and be able to handle guest requests and complaints efficiently.

Skills & Requirements

Must-have

  • Minimum Diploma in Hospitality
  • Able to perform rotating shifts
  • Handle guest complaints promptly

Nice-to-have

  • Positive attitude and outgoing personality
  • Good public relations skills
  • Previous experience in hospitality
  • Opera knowledge

Key Requirements

  • Minimum Diploma in Hospitality
  • Rotating shift availability
  • Previous hospitality experience preferred

Work Rights

Not specified

Tailored Resume

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