Liveview Technologies Inc. is seeking a Tier 1 Support Agent to provide customer assistance and troubleshoot issues related to their AI-driven security products. The ideal candidate will have a background in customer service, strong problem-solving skills, and excellent communication abilities
Job Summary
LVT is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence.
As a Tier-1 Support Agent at LVT, you will be the first to respond to issues affecting our customers.
We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.
Matching Summary
Match Score: 85
Liveview Technologies Inc. is seeking a Tier 1 Support Agent to provide customer assistance and troubleshoot issues related to their AI-driven security products. The ideal candidate will have a background in customer service, strong problem-solving skills, and excellent communication abilities.
Skills & Requirements
Must-have
Respond to customer inquiries via phone and email
Troubleshoot hardware and camera issues
Perform video analytic configurations
Document findings in ServiceNow
Nice-to-have
Adapt to changing priorities and deadlines
Communicate effectively in a professional environment
Key Requirements
1+ years experience in customer service
Typing speed of 50+ words per minute
Strong problem-solving and critical-thinking skills