Hayward Animal Clinic is seeking a Customer Service Representative to join their team in Tarzana, CA. The role involves client interactions, appointment scheduling, patient coordination, and administrative tasks within a supportive, veterinary-focused environment
Job Summary
Greet clients and pets warmly and professionally, answer multi-line phones promptly, and route calls appropriately.
Admit and discharge patients for appointments, surgery, boarding, and grooming, and prepare and explain estimates and treatment plans.
Process invoices and payments, balance cash drawer, and assist with end-of-day reconciliation.
Matching Summary
Match Score: 75
Hayward Animal Clinic is seeking a Customer Service Representative to join their team in Tarzana, CA. The role involves client interactions, appointment scheduling, patient coordination, and administrative tasks within a supportive, veterinary-focused environment.
Salary
$18.00 – $23.00 per hour
Skills & Requirements
Must-have
Greet clients and pets professionally
Answer multi-line phones promptly
Schedule appointments and procedures
Maintain accurate client and patient records
Process invoices and payments
Keep reception areas clean and organized
Nice-to-have
Friendly and compassionate demeanor
Stay calm in fast-paced environment
Team-oriented attitude
Positive mindset
Key Requirements
High school diploma or GED required
Customer service experience required
Minimum 3 years of customer service experience preferred
Ability to stand, walk, and sit for extended periods