Customer Service Officer, Cm

MUFG Pension

Parramatta, NSW, AU
Excellent written and verbal communication
Pleasant phone manner
Interpret complex subject matter
As a Customer Service Officer (CSO) you will be the first point of contact for a range of enquiries regarding shares, investments and website support

Job Summary

  • As a Customer Service Officer (CSO) you will be the first point of contact for a range of enquiries regarding shares, investments and website support.
  • Your key purpose will be meeting or exceeding their expectations with accurate and appropriate responses.
  • We are an inclusive employer whose people work collaboratively.

Matching Summary

As a Customer Service Officer (CSO) you will be the first point of contact for a range of enquiries regarding shares, investments and website support.

Skills & Requirements

Must-have

  • Excellent written and verbal communication
  • Pleasant phone manner
  • Interpret complex subject matter
  • Solve complex problems
  • Intermediate computer literacy
  • Attention to detail and accuracy

Nice-to-have

  • Empathy and resilience
  • Adaptability and teamwork
  • Proactive approach to learning
  • Continuous process improvement
  • Desire to develop career in finance

Key Requirements

  • Proven track record of reliability and punctuality
  • Work rights to be considered
  • Relevant work rights

Work Rights

Relevant work rights required

Tailored Resume

Cover Letter