Customer Service Manager

Goodwill Industries Monocacy Valley

Scottsdale, Arizona, US
$18.00 hourly; not specified; not specified ph
Fully remote
Achieve sales goals
Direct daily operations
Lead high performing teams
Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities

Job Summary

  • Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.
  • Ensures Team Members deliver excellent customer service to donors and customers.
  • You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays

Matching Summary

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities.

Salary

$18.00 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • achieve sales goals
  • direct daily operations
  • lead high performing teams
  • deliver excellent customer service
  • maintain store cleanliness
  • ensure security and safety compliance

Nice-to-have

  • drive company culture change
  • model core values
  • empower individuals and families
  • community impact

Key Requirements

  • High School Diploma, GED, or equivalent
  • One-year retail management experience preferred
  • One-year customer service experience required
  • Proficient in Microsoft Office Suite
  • Ability to pass background check and drug screen
  • Ability to speak and read English proficiently

Work Rights

Not specified

Tailored Resume

Cover Letter