Group Reservations Coordinator

Four Seasons Hotels & Resorts

St. Louis, US
Lucrative salary!; excellent benefits pyckage that...
Manage group room reservations lifecycle
Oversee delphi setup and maintenance
Prepare reports and maintain systems
The Group Reservations Coordinator is responsible for managing the full lifecycle of group room reservations from turnover through departure

Job Summary

  • The Group Reservations Coordinator is responsible for managing the full lifecycle of group room reservations from turnover through departure.
  • This role involves overseeing Delphi setup and maintenance, preparing reports, and serving as a liaison between various hotel departments.
  • Four Seasons offers a lucrative salary, excellent benefits package, and opportunities for complimentary and discounted hotel stays.

Matching Summary

The Group Reservations Coordinator is responsible for managing the full lifecycle of group room reservations from turnover through departure.

Salary

Lucrative salary!; Excellent benefits package that includes: Medical, Dental, Vision and 401K with employer matching all starting at 30 days !; Time off plans starting at day of hire!

Skills & Requirements

Must-have

  • Manage group room reservations lifecycle
  • Oversee Delphi setup and maintenance
  • Prepare reports and maintain systems
  • Liaise between departments for group bookings
  • Respond to reservation calls and inquiries
  • Collaborate with team members for guest care

Nice-to-have

  • Embrace Four Seasons cultural values
  • Maintain professionalism at all times
  • Support seamless guest experience

Key Requirements

  • One year of prior reservations or call center experience preferred
  • Experience with Delphi, Lotus Notes, and Microsoft Office is a plus
  • Fluency in reading, writing, and spoken English is required

Work Rights

Not specified

Tailored Resume

Cover Letter