Guest Experience Lead | Metrotown

Lululemon

Burnaby, British Columbia, Canada
Base: $21.75 - $25.02ph; bonus/equity: target bonu...
**
1 year retail or customer experience
Leading, mentoring, or delegating with others
Ability to travel to assigned store
** Lululemon is seeking a Guest Experience Lead for their Burnaby location, responsible for enhancing customer experiences and driving store performance through guest interactions and technical product education. The role requires leadership skills, retail experience, and a commitment to creating an inclusive environment. **

Job Summary

  • The Guest Experience Lead is responsible for ensuring all guests receive a quality in-store experience through technical product education and inclusive interactions.
  • This role involves acting as the Supervisor on Duty to drive store performance, manage daily sales targets, and support team development.
  • Employees are eligible for competitive compensation including base pay, target bonuses, equity offerings, and extensive benefits like health plans and paid time off.

Matching Summary

Match Score: 75

** Lululemon is seeking a Guest Experience Lead for their Burnaby location, responsible for enhancing customer experiences and driving store performance through guest interactions and technical product education. The role requires leadership skills, retail experience, and a commitment to creating an inclusive environment. **

Salary

Base: $21.75 - $25.02/hour; Bonus/Equity: Target bonus $2.00/hour plus equity; Benefits: Extended health, dental, retirement matching, employee discount

Skills & Requirements

Must-have

  • 1 year retail or customer experience
  • leading, mentoring, or delegating with others
  • ability to travel to assigned store

Nice-to-have

  • High school diploma or equivalent education
  • 1 year of retail sales leadership experience
  • Food safety or liquor service certification

Key Requirements

  • Must be legally authorized to work in Canada
  • 1 year retail or customer experience required
  • Experience leading, mentoring, or delegating tasks

Work Rights

Must be legally authorized to work in Canada

Tailored Resume

Cover Letter