Collections Consultant (polish & English) – Barcelona Sdc
Air Products Inc
Barcelona, Spain
Not specified; benefits: medical insurance, life i...
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Native polish language proficiency
Strong english communication skills
Customer service experience required
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Air Products is seeking a Collections Consultant fluent in Polish and English to join their Shared Delivery Center in Barcelona. The role emphasizes strong communication, organization, and customer service skills, focusing on the timely collection of outstanding customer balances.
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Job Summary
The role involves ensuring timely collection of outstanding customer balances while collaborating with internal teams to resolve disputes.
Candidates will join a diverse 6-person team in Barcelona supporting the Polish market with comprehensive training provided.
The company offers a flexible work arrangement allowing remote work 3 days per week along with medical insurance and pension plans.
Matching Summary
Match Score: 75
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Air Products is seeking a Collections Consultant fluent in Polish and English to join their Shared Delivery Center in Barcelona. The role emphasizes strong communication, organization, and customer service skills, focusing on the timely collection of outstanding customer balances.
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Salary
Not specified; Benefits: Medical insurance, life insurance, pension plan, restaurant card, private health insurance for family, nursery vouchers, transport card, parking space
Skills & Requirements
Must-have
Native Polish language proficiency
Strong English communication skills
Customer service experience required
Credit and collections policy adherence
Dispute resolution capabilities
Nice-to-have
Czech, Slovak, or Hungarian language skills
Experience in corporate environment
SAP software proficiency
Basic accounting knowledge
High volume call handling experience
Key Requirements
Native Polish speaker
Strong English proficiency
Customer service experience
Business Administration or Economics degree preferred