The Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations
Job Summary
The Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations.
Duties include greeting guests, ticket scanning, elevator and escalator operations, directing guests to their seats and arena amenities.
Responsible for making sure guests follow arena policies and guest code of conduct while addressing situations in a friendly and helpful manner.
Matching Summary
The Guest Services Representative is the initial interaction our guests have at our facilities, and as such must provide excellent customer service and exceed our guests' expectations.