Customer Service Advisor

yourfuturetoday.co.za

Fully remote
Excellent customer service skills
Sales origination and lead generation
Knowledge of banking procedures
The role focuses on delivering exceptional retail business performance through excellent customer servicing

Job Summary

  • The role focuses on delivering exceptional retail business performance through excellent customer servicing.
  • You will manage customer experience and proactively resolve complaints to enhance satisfaction.
  • The position promotes the use of digital channels and requires strong product knowledge.

Matching Summary

The role focuses on delivering exceptional retail business performance through excellent customer servicing.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Sales origination and lead generation
  • Knowledge of banking procedures

Nice-to-have

  • Team collaboration and support
  • Ability to resolve customer complaints
  • Digital channel promotion

Key Requirements

  • Minimum 1 year relevant experience
  • Diploma in Business, Commerce or Management Studies

Work Rights

Not specified

Tailored Resume

Cover Letter