Technical Field Support Engineer

KONE Belgique & Luxembourg

Casablanca, Morocco
Fully remote
Hands-on technical support
Troubleshoot and resolve issues
Ensure installations meet standards
As a Technical Field Support Engineer, you will play a critical role in ensuring the successful installation and commissioning of KONE products

Job Summary

  • As a Technical Field Support Engineer, you will play a critical role in ensuring the successful installation and commissioning of KONE products.
  • You will provide hands-on technical support, troubleshoot and resolve issues identified by manufacturing and installation teams, and ensure that all installations meet KONE’s stringent safety, quality, and process standards.
  • The company offers a great dynamic team promoting a collaborative environment, comprehensive learning and development programs, and opportunities for individual development.

Matching Summary

As a Technical Field Support Engineer, you will play a critical role in ensuring the successful installation and commissioning of KONE products.

Skills & Requirements

Must-have

  • Hands-on technical support
  • Troubleshoot and resolve issues
  • Ensure installations meet standards
  • Provide remote and on-site support
  • Digital, PFI, software, and BIM support
  • Operate strictly within safety requirements

Nice-to-have

  • Thrive in a culture of innovation
  • Empower individuals to make a difference
  • Knowledge of KONE/competitor products

Key Requirements

  • 5 years of technical experience in the elevator/escalator industry
  • Fluent in English
  • Proficient in Microsoft Office applications
  • Willingness to travel as required

Work Rights

Not specified

Tailored Resume

Cover Letter