Handle highly sensitive and confidential information
Provide expert guidance and support to employees across various geographic locations, leveraging cutting-edge Salesforce technology
Job Summary
Provide expert guidance and support to employees across various geographic locations, leveraging cutting-edge Salesforce technology.
Partner with ES Business Partners and other Centers of Excellence to ensure seamless support for ER Cases and maintain strict compliance across all employment management processes.
Apply strong analytical skills and expertise to make well-reasoned decisions, resolve issues effectively, and proactively recommend actions to address employee concerns and mitigate potential risks.
Matching Summary
Provide expert guidance and support to employees across various geographic locations, leveraging cutting-edge Salesforce technology.
Skills & Requirements
Must-have
Employee Relations policies and procedures
Workplace and employee relation concerns
Handle highly sensitive and confidential information
Maintain meticulous, timely, and compliant documentation
Collect and compile employee relations data
Strict compliance across all employment management processes
Nice-to-have
Thrives in dynamic, high-growth environments
Keen interest in expanding HR disciplines
Passion for bettering business and the world
AI and human/agent collaboration interest
Key Requirements
Minimum of 3 years of experience in human resources
Prior experience as people operations or shared service functions
Prior experience as HR generalist or ER specialist
Experience in stakeholder management
Experience with case management systems and Workday
Ability to manage high volume of employees cases
Strong conflict resolution and problem-solving skills