Consumer Operations Associate

Stripe

Mexico City, Mexico
**
User first mindset
Analytical thinking and problem solving
Process-oriented mindset
** Stripe is seeking a Consumer Operations Associate to join its new Stripe Delivery Centers team in Mexico City. The ideal candidate should possess strong problem-solving skills, have a user-first mindset, and thrive in a collaborative environment to drive operational improvements. **

Job Summary

  • Stripe is launching Stripe Delivery Centers, a brand new global team to design, implement and grow Stripe’s operations for the next decade.
  • Responsibilities include troubleshooting and solving external user issues, analyzing processes for scaling operations and improving user experience, and collaborating with other teams to enhance product offerings.
  • The role offers an opportunity to learn how Stripe operates from the ground up, make a real impact on the future of the organization, and be part of building a new team and operational culture.

Matching Summary

Match Score: 75

** Stripe is seeking a Consumer Operations Associate to join its new Stripe Delivery Centers team in Mexico City. The ideal candidate should possess strong problem-solving skills, have a user-first mindset, and thrive in a collaborative environment to drive operational improvements. **

Skills & Requirements

Must-have

  • user first mindset
  • analytical thinking and problem solving
  • process-oriented mindset
  • strong cross team collaboration
  • prioritize and work in quick-moving environment

Nice-to-have

  • passion for solving global user issues
  • drive process improvement
  • learn about technical products
  • humble and work well across teams

Key Requirements

  • prior experience in customer service
  • prior experience in user facing operations
  • prior experience or knowledge in user support
  • prior experience working on projects
  • prior experience in process improvement initiatives

Work Rights

Not specified

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