Sales Systems & Crm Functional Analyst

Agilent Technologies Inc

Not specified; yearly compyny bonus available; med...
Fully remote
3-5 years functional analysis experience
Salesforce lightning platform expertise
Sap service cloud operational knowledge
The role serves as a strategic bridge between business teams and the technical IT engine to advance the commercial technology ecosystem

Job Summary

  • The role serves as a strategic bridge between business teams and the technical IT engine to advance the commercial technology ecosystem.
  • Candidates will drive enhancements for Salesforce and SAP Service Cloud while managing complex cross-platform root-cause analysis.
  • The position offers a competitive compensation package with benefits including a yearly company bonus, pension scheme, and medical insurance.

Matching Summary

The role serves as a strategic bridge between business teams and the technical IT engine to advance the commercial technology ecosystem.

Salary

Not specified; Yearly company bonus available; Medical & life insurance included

Skills & Requirements

Must-have

  • 3-5 years functional analysis experience
  • Salesforce Lightning platform expertise
  • SAP Service Cloud operational knowledge
  • Tier 3 advanced system support skills
  • User Acceptance Testing (UAT) leadership

Nice-to-have

  • AI-driven automation implementation
  • Omnichannel environment familiarity
  • Fluency in Italian or Spanish languages
  • Systems thinking approach to analysis
  • Proactive curiosity for digital trends

Key Requirements

  • 3–5 years of functional analysis experience
  • Proficiency in English language
  • Expertise in gathering and documenting business needs

Work Rights

Not specified

Tailored Resume

Cover Letter