Sr. Sales Support Specialist

Carolina One Mortgage LLC

Mortgage industry sales experience
Processing applications
Tcpa policy adherence
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications

Job Summary

  • Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.
  • The Sr Sales Support Specialist provides support to the DTC Call Center staff and senior management through a variety of day-to-day activities.
  • Newrez offers a comprehensive benefits package including medical, dental, vision insurance, 401(k) with employer match, and paid parental leave.

Matching Summary

Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

Skills & Requirements

Must-have

  • Mortgage industry sales experience
  • Processing applications
  • TCPA policy adherence
  • Mavent issue resolution
  • Underwriting submissions
  • System and process testing

Nice-to-have

  • Superior service delivery
  • Innovative solutions
  • Teamwork and cooperation
  • Cross-functional matrix environment
  • Energetic and inquisitive learner

Key Requirements

  • NMLS license required
  • Minimum 5 years previous work experience
  • High School Diploma or equivalent
  • Basic computer and Microsoft Office skills
  • Smart phone meeting security standards

Work Rights

Not specified

Tailored Resume

Cover Letter