Customer Banking Specialist - Cheltenham

CommBank

Cheltenham, Australia
Onsite (monday - friday 11.30am-4pm)
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
CommBank is seeking a Customer Banking Specialist for their Cheltenham branch, responsible for providing exceptional customer service and support across various banking services. The role requires strong communication skills, financial acumen, and the ability to work in a fast-paced retail environment

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
  • The position requires championing risk-adverse culture while problem-solving effectively for customers in a driven retail environment.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Cheltenham branch, responsible for providing exceptional customer service and support across various banking services. The role requires strong communication skills, financial acumen, and the ability to work in a fast-paced retail environment.

Skills & Requirements

Must-have

  • Proven experience in Customer Service
  • Excellent communication skills
  • Ability to articulate financial terms

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Ability to work in busy commercial environment

Key Requirements

  • Experience in Financial Services, Retail or Hospitality
  • Availability for Monday-Friday 11:30am-4pm roster

Work Rights

Not specified

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