Senior Tech Support Associate

ISS Governance

Mumbai, India
Fully remote
8 years experience in technical support
Support for windows 10/11
Experience with office 365 products
The Desktop Technical Services Associate is a key contributor to ISS’s global customer support organization

Job Summary

  • The Desktop Technical Services Associate is a key contributor to ISS’s global customer support organization.
  • This role incorporates the traits of a highly engaged communicator, technical expert, team leader, and problem solver.
  • At ISS STOXX, our people are our driving force, committed to building a culture that values diverse skills and perspectives.

Matching Summary

The Desktop Technical Services Associate is a key contributor to ISS’s global customer support organization.

Skills & Requirements

Must-have

  • 8 years experience in technical support
  • Support for Windows 10/11
  • Experience with Office 365 products

Nice-to-have

  • Experience with Apple MacOS
  • Knowledge of ITIL framework
  • Strong customer care skills

Key Requirements

  • Bachelor’s degree or equivalent work experience
  • 2 years managing Intune and M365
  • A+, MCSE, or other technology certifications

Work Rights

Not specified

Tailored Resume

Cover Letter