Chanel is seeking a Retail Operations Manager for its Brazilian boutiques, focusing on enhancing operational efficiency and client experience. The role involves supervising teams, managing boutique operations, and implementing global processes while fostering an inclusive culture
Job Summary
As the Operations Junior Manager, you will support operational efficiency and staff experience across our Brazilian boutiques, ultimately enhancing the client journey both during and after purchases.
You will focus on implementing processes, tools and projects aligned with CHANEL’s global vision, ensuring seamless daily operations and supporting the rollout of new boutiques in Brazil.
This role will act as a key reference for operational procedures, boutique systems and tools, working closely with the Fashion Director and boutique teams to deliver exceptional client experiences and operational excellence.
Matching Summary
Match Score: 85
Chanel is seeking a Retail Operations Manager for its Brazilian boutiques, focusing on enhancing operational efficiency and client experience. The role involves supervising teams, managing boutique operations, and implementing global processes while fostering an inclusive culture.
Skills & Requirements
Must-have
Oversee boutique operations
Implement operational tools and systems
Manage inventory and stock
Supervise after-sales activities
Ensure secure cash management processes
Nice-to-have
Nurture personal growth
Enhance client journey
Promote collaborative environment
Drive operational excellence
Key Requirements
Minimum of 2–3 years of team management experience