Head of Sales & Customer Service

BULLIONSTAR PTE. LTD.

Singapore, Singapore
Base: up to s$10,000pmnth; bonus: 13th-month bonus...
**
Hands-on customer service leadership
Build sales function from scratch
Implement ai automation tools
** BullionStar Pte. Ltd. is seeking a Head of Sales & Customer Service to lead their customer operations and establish a formal sales capability. The ideal candidate should possess entrepreneurial spirit, strong leadership qualities, and a genuine passion for the precious metals industry. **

Job Summary

  • The role requires leading the customer service operation with precision while building a new sales capability from the ground up.
  • Candidates must be hands-on leaders who are willing to handle difficult conversations and work directly in the queue alongside their team.
  • The position offers a competitive compensation package including up to S$10,000/month, a 13th-month bonus, and variable bonuses.

Matching Summary

Match Score: 75

** BullionStar Pte. Ltd. is seeking a Head of Sales & Customer Service to lead their customer operations and establish a formal sales capability. The ideal candidate should possess entrepreneurial spirit, strong leadership qualities, and a genuine passion for the precious metals industry. **

Salary

Base: Up to S$10,000/month; Bonus: 13th-month bonus + up to 3 months variable bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Hands-on customer service leadership
  • Build sales function from scratch
  • Implement AI automation tools
  • High-volume interaction management
  • Process improvement and efficiency

Nice-to-have

  • Passion for gold and silver markets
  • Entrepreneurial mindset
  • Critical thinking and common sense
  • Creative problem solving
  • AI-forward technology adoption

Key Requirements

  • Intelligent and curious mindset
  • Entrepreneurial background preferred
  • Hands-on leadership experience

Work Rights

Open to local and international candidates

Tailored Resume

Cover Letter