Account Management Associate, Central Support Desk

Amazon

Ka, IN, United States
On-site
Proficiency in ms excel
Ability to handle complex complaints
Experience in account management
Amazon is seeking an Account Management Associate for its Central Support Desk in Ka, IN, to resolve seller queries and enhance seller experiences on the marketplace. The role demands strong analytical skills, ownership, and the ability to navigate a fast-paced environment, with a focus on problem-solving and stakeholder management

Job Summary

  • Your success will be measured by the resolution of seller queries and resultant seller experience.
  • You will identify and problem solve issues faced by sellers operating on Amazon marketplace.
  • This role provides opportunities to develop approaches and solutions in a competitive and ever-changing business climate.

Matching Summary

Match Score: 85

Amazon is seeking an Account Management Associate for its Central Support Desk in Ka, IN, to resolve seller queries and enhance seller experiences on the marketplace. The role demands strong analytical skills, ownership, and the ability to navigate a fast-paced environment, with a focus on problem-solving and stakeholder management.

Skills & Requirements

Must-have

  • Proficiency in MS Excel
  • Ability to handle complex complaints
  • Experience in Account Management

Nice-to-have

  • Understanding of retail landscape in India
  • Excellent communication and presentation skills
  • Demonstrated analytical ability

Key Requirements

  • Bachelor's degree required; MBA preferred
  • Min 6 to 24 months of experience
  • Experience in analytical, results-oriented environment

Work Rights

Not specified

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