Customer Experience Associate - Brossard, Taschereau (part-time, 15h/week)

The Dominion

Brossard, Quebec, Canada
Base: 22.50 cad - 28.33 cad ph; bonus/equity: not ...
Customer service transactions
Financial transaction processing
Banking solutions recommendation
At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • The role involves processing financial transactions accurately, understanding customer needs to recommend banking solutions, and helping build a positive, diverse, and equitable work environment.
  • TD offers a Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Matching Summary

At TD Canada Trust, we strive to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: 22.50 CAD - 28.33 CAD per hour; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts

Skills & Requirements

Must-have

  • Customer service transactions
  • Financial transaction processing
  • Banking solutions recommendation
  • MS Office proficiency
  • Time management skills
  • Effective verbal and written communication

Nice-to-have

  • Initiative and accuracy
  • Team effectiveness promotion
  • Personal performance development
  • Diverse and equitable work environment
  • Calm and courteous communication

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Undergraduate degree is an asset
  • Knowledge of MS Office and internet
  • Language proficiency other than French (Quebec only)

Work Rights

Not specified

Tailored Resume

Cover Letter